Privacy policy

1. Controller

Tissenbach Yüksek Teknolojik Ürünler San. Tic. Ltd. Şti., Tavşanlı Mah. D-100 Karayolu Cad. No:84/1A, 41400 Gebze / Kocaeli, Türkiye. Phone: +90 216 493 57 57
E-Mail: info@tissenbach.com

2. Hosting and server logs

This website is hosted by Vercel Inc. (USA). When you visit it, technically necessary data is processed (IP address, date and time, page requested, browser). Legal basis: Art. 6(1)(f) GDPR (secure and stable operation). Transfers to the USA rely on the EU-US Data Privacy Framework or standard contractual clauses.

3. Product images

Product photos are delivered through the WordPress.com content delivery network (Automattic Inc., USA), which receives your IP address. Legal basis: Art. 6(1)(f) GDPR (fast display of the catalog).

4. Order requests and drawings

When you send an order or custom tool request, we process the details you enter (company, name, email, phone, country, message, drawings) to answer and quote (Art. 6(1)(b) GDPR). Messages are sent through Brevo (Sendinblue SAS, France) as our processor. Requests are handled by us in Türkiye, for which no EU adequacy decision exists. Requests that do not lead to an order are deleted after two years at the latest; business records are kept for the statutory periods.

5. Local storage, no analytics cookies

Your order list is stored only in your browser (localStorage) and sent to us when you submit it. We use no analytics or advertising cookies. Fonts are served from our own server.

6. Your rights

You have the right of access, rectification, erasure, restriction, data portability and objection (Art. 15–21 GDPR) and may lodge a complaint with a supervisory authority. Contact info@tissenbach.com.

Last updated: November 2026